You may return items within up to 30 days.
Returned items to be in original condition with original packaging and accessories with no missing items/parts.
All opened returns will be applied repackaging/restocking fees. Shipping cost are not refundable.
Leather/vinyl/costumes/shoe items can only be returned for size exchanges. Swimwear are not returnable.
Return Instructions:
Once you received the RMA (return authorization) number , you can proceed to put
these details on a piece of paper and pack it along with your return items.
RMA No:
Order ID :
Order date :
Items to return:
Reason for return:
Your name:
Your email address:
Please ensure you use sufficient packaging to avoid damage in transit.
Please contact us to obtain a RMA# No , return address or further instructions for returns. Or contact us if you may have any questions.
Note: All returns must have a RMA#: ( returns without rma# will not be processed )
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